![]() Greene’, usually end with ‘Yours sincerely’. ![]() Letters that start with a person’s name, e.g. ![]() ‘Yours faithfully’ should be used where the formal salutation ‘Dear Sir’ or ‘Dear Madam’ begins the letter. Single-line spacing is most generally used for the paragraphs in the body of the letter, with a clear line space between paragraphs.Ĭomplimentary close – the most commonly-used form of complimentary close are: Leave 1 clear line space after subject heading, before starting to type the main body of the letter.īody of the letter – the ‘body of the letter’ consists of the paragraphs of information, or the content of the letter. Leave one clear line space after the salutation before typing the subject heading, which may be typed in capitals with or without underscore, or in lower case characters with initial capitals and underscore. Subject Heading – a subject heading is sometimes used to help the reader identify the content rapidly, and to help in filing or in finding a particular letter in a correspondence file. Salutation – the opening words of greeting in a letter are known as the ‘salutation’, and the forms used in business included the following. In such cases it is usual to include an ‘attention line’ to ensure that the letter is directed to the appropriate department or individual, eg:įOR THE ATTENTION OF MRS B WILMOT, SALES DEPARTMENTįor the attention of Miss R Timmings, Customer Services Use single-line spacing.Īttention line – some business organizations like all correspondence to be addressed to the company rather than to individuals. Each line of the address should start at the left margin. These details are usually typed above the salutation. Inside name and address (Recipient’s name and address) – the name and address of the individual or organization to whom the letter is being sent should always be included. Leave at least 1 clear line space between the special instruction and the name and address. Special Instructions (Mailing or addressee notation) – any special instructions, such as PERSONAL, PRIVATE, CONFIDENTIAL, etc, should be typed above the name and address of the recipient. The date should be typed in the following order: day, month and year, with the name of the month in full. The reference shown on any incoming letter should be included in the letter of reply against the words ‘Your ref’.ĭate – the date must always be typed on a letter, even if you are not given instructions to include it. You should always include a reference showing the writer’s initials and your own, unless you are asked not to do so. Alternatively, the reference may include details of a file number, or customer’s account number, e.g. PAW/JS, typed against the words ‘Our ref’. Reference – this usually consists of the initials of the writer of the letter and those of the typist, e.g. Letterhead (Sender’s name and return address) A business letter consists of the following parts in the order in which they appear:
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